Our Process

We take pride in our 3 part process to
evaluate, implement, and support your
account on an ongoing basis.

Direct Response™ staff are dedicated to being your trusted partner.
We understand that every day brings new challenges, and our process ensures
we're there to support you every step of the way.
Our commitment to excellence begins with understanding your company's history, where you are in your Fulfillment journey, and what we can do to improve your workflow and customer interaction. In this phase we focus on addressing the immediate and future technical and business service needs of:
Your Team
Your Operation
Your Customers
Our support team will work continuously with your key fulfillment staff to ensure a successful rollout of Direct Response™. We will ensure your technical, production, and support staff feel prepared to transition to the new fulfillment platform.
Fulfillment is a challenging environment, and your staff should never feel alone. We pride ourselves on providing best-in-class support. Our team is there to assist you with standard software support, troubleshooting, integration demands, and evaluating customer technical and business process requests.
Reduce your total cost
of ownership on a

continuing basis

Leverage our turn-key solution and operate at the cutting edge of technology. Direct Response™ is delivered entirely via the cloud, meaning you’ll see more improvements faster—and at a fraction of the cost.

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Our trusted partners